Manager Training

Give your managers the skills to guide their teams to navigate conflict independently.

Strong managers are the backbone of successful teams, but even the best leaders can struggle when conflict arises. Most people have no training in conflict resolution, leaving managers to navigate workplace disagreements without the skills or tools they need. The Conflict Capable Framework for Managers changes that, giving managers the practical skills, transparent processes, and confidence to handle conflict effectively, maintain team alignment, and foster a culture of collaboration.

With this signature framework, managers will learn to:

• Implement a structured process for addressing conflict, guiding their teams confidently through disagreements, and helping employees manage conflict independently.

• Take proactive, constructive action when conflict arises, preventing escalation and maintaining productivity.

• Apply consistent skills and shared language across teams, creating cohesion and alignment throughout the organization.